Refund Policy
Version: wop-refund-v1-20261001. Effective date: October 1, 2026.
Digital products and scope
WOP sells downloadable educational materials, including the initial $29 WOP - 101: Understanding Market Structure product. Because digital copies can be delivered immediately, review the product description and personal-use license before purchase. This policy is not an absolute no-refunds rule and does not limit rights or remedies preserved by applicable law.
Duplicate purchases and incorrect charges
Contact Us if you believe you paid twice for the same intended purchase or were charged an incorrect amount. WOP will review the payment/order evidence and, where the error is confirmed, arrange an appropriate correction or refund through the payment processor. Do not send your card number or security code; provide the purchaser email, product and available order/payment reference.
Delivery or document problems
For an undelivered email, expired link, unavailable/corrupted file or download problem, contact WOP with the product, reference and a brief description. WOP will first try to verify entitlement and resolve delivery, provide a corrected file or issue an authorized recovery link. If a verified delivery defect cannot reasonably be resolved, WOP will consider an appropriate refund. Link expiry alone does not cancel a valid license or guarantee a refund; legitimate recovery can be requested.
Other requests
WOP will review other refund requests individually, considering the stated problem, product description, whether delivery occurred and applicable rights. Trading losses, dissatisfaction with market outcomes or failure to become profitable do not establish a product guarantee that WOP made. There is no fixed request window or satisfaction guarantee. Contact promptly so the issue can be investigated.
Abuse and processing
WOP may decline requests based on verified abuse, fraud or unauthorized distribution where lawful, while preserving remedies that cannot be excluded. Complimentary and free resources have no purchase amount to refund. An approved refund is processed through the payment processor to the appropriate payment method; timing depends on Stripe and the payment provider. This policy does not promise an automatic refund endpoint, a processing deadline or automatic changes to historical license/transaction evidence. Support reviews necessary entitlement/access changes alongside approved refunds.
Contact and updates
Use Contact Us for refund/support requests and Verify WOP for official-source guidance. Include enough purchase information to locate the record, but do not provide secrets. Updated versions will carry an effective date; prior purchase/acceptance evidence must remain intact.
Support: Contact Us. Confirm intended channels at Verify WOP.